Customer Information Form Answer

Questions 1 -10

Complete the form below.

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

Tom’s Computer Maintenance

Customer Information form

Date: Sunday, 12th May

Example:

Reason for call: computer problem

———–

What happened: screen 1 ………………

Troubleshooting checklist:

Restarted computer

The computer is 2________ – not running on battery

Activity when the problem occurred: 3________

Possible diagnosis: a virus

Anti-virus programme: 4________

Appointment

Location: 5________

Time scheduled for visit: 6________

Street address: 14 7________ Crescent, 2F3

Customer Name: Sandra 8________

Name on buzzer: the same as above

Fee: 9________ for the first hour’s work, then £40 per hour

Estimated time for job: less than 10________

 

Section 2

Questions 11-20 

Q.  11-17

Choose the correct answers A-C and write them next to 11-17 on your answer sheet’

11 The speaker’s job requires

A  a great deal of walking.

B  extensive travel.

C  clean water.

12 Why is this story being told?

A  to promote Charity-Water

 for entertainment purposes

C   to encourage Helen

13 Why do charity workers usually surprise communities?

A    It makes people happy.

B     It is difficult to spread the news.

C    It makes their work easier.

14 When villagers heard of the charity workers’ arrival, they

A had a party.

B were suspicious.

C took no notice.

15 Helen is feeling

A  ecstatic about her new life.

curious about charity workers.

C   is nostalgic about her old life.

16 What did the speaker notice about Helen?

A that she had bathed recently

B the care she took with her appearance

C that she was wearing a green uniform

 

17 Making someone feel beautiful was

A  part of the speaker’s job description.

B  an unexpected bonus for the speaker.

C is of little importance to the speaker.

 

Q. 18-20

In what THREE ways did the new well improve Helen’s life?

Choose THREE letters A-G

18 ________

19 ________

20 ________

A    Her children enjoyed better health

B    It increased her household income

C   It gave her more free time

D   She got a leadership position

E    She had more choices and options

She made new friends in her village

G   It allowed her to go to school

 

Section 3

Questions 21-30

Q. 21-25

Complete the sentences below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

21 Jessica is interviewing Dr. Kitching for  ________ for the school newspaper.

22 Everyone Jessica knows is rather ________ about how to ask for references.

23 Dr. Kitching gives Jessica permission ________ to their conversation.

24 Dr. Kitching writes more than ________ a year.

25 The majority of ________ is in the spring or early summer when students start thinking about their future.

Q. 26-30

Complete the flowchart below.

Choose FIVE answers from the box and write the correct letter A-G next to questions 26-30.

STEPS TO TAKE WHEN ASKING FOR A REFERENCE AFTER GRADUATION

Start with a(n) 26 ________

Say what 27 ________ you took and when you took it.

Give any 28 ________ to identify yourself.

Follow up with a(n) 29 ________

Ask for a(n) 30________

A message

B  meeting

C  information

D  exam

E  telephone call

F course

G  email

 

Section 4

Questions 31-40

Complete the notes below.

Write NO MORE THAN THREE WORDS for each answer.

Date: 6th November

Lecture Topic Primate Behaviour

Review – Last lecture we talked about how physical features apply to:

living primates

classification

31 ________

Human evolution is not just about how people have 32 ________ but also about how our behavior evolved.

The most notable thing about humans is not just that they walk on two legs but that they can
33________

Primate Cognitive Abilities

Cognition = the amount of 34________ that goes into a behaviour.

It’s difficult to come up with 35________ to measure cognition.

How sentient are the 36________

Sentient = there is 37________ conscious thought.

Behaviours that support the presence of conscious thought in primates:

Various sorts of 38________ (helping others without benefit)

“Machiavellian Intelligence” or deliberate 39________

Chimps can be language-trained – highly intelligent.

Cognition and intelligence in primates have deep 40________ ramifications.

 

BOOK GLOBAL IELTS ANSWER KEY
TEST 3 (THREE) LISTENING ANSWERS
 
SECTION 1 QUESTIONS 1-10
1 went blank
2 plugged in
3 on the/using the internet
4 not sure
5 Morningside (area)
6 7:45
7 Branston
8 Sarrencen
9 £60
10 half an hour

 

SECTION 2 QUESTIONS 11-20
11 B
12 A
13 C
14 A
15 A
16 B
17 B
18 C
19 D
20 E

 

 

SECTION 3 QUESTIONS 21-30
21 an article
22 puzzled
23 record
24 50 references
25 (the) requests
26 telephone call
27 course
28 information
29 email
30 meeting

 

 

SECTION 4 QUESTIONS 31-40
31 the fossil record
32 changed physically
33 reason and/or imagine
34 thought
35 experiments
36 great apes
37 presence of
38 altruism
39 social deception
40 moral and political

 

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